Frequently Asked Questions

How long does processing take?

Please allow 3-4 business days for processing.

How long will shipping take?

Please allow 2-4 weeks for order to be delivered.

Why isn't my order here yet?

If you haven't received your order in 45 days after placing it, we will issue you a full refund.

I haven't received a tracking code.

Please reach out to customer service. 

What if I'm not happy with my purchase?

No problem, please return product within 30 days after receiving it for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Where do the proceeds go?

15% of proceeds go to the Rhealm Foundation to support people in need around the world. Learn more about this on our "About" page